We are looking for a competent Help desk technician for our Durban Office to provide fast and useful Responsibilities Daily IT technical desktop level support to the agents in the call centre Handing the daily seeking technical assistance over the phone or email Support the remote troubleshooting through diagnostic techniques issues to the iSON Global NOC for the L2 and L3 support Record events and problems and their resolution scheduled maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters
APPLICATION REQUIRMENTS: Previously worked in Skincare industry 5 years administration and or receptionist experience Grade 12 Computer confident Strong customer service skills backed by references
APPLICATION REQUIRMENTS: Previously worked in Skincare industry 5 years administration and or receptionist experience Grade 12 Computer confident Strong customer service skills backed by references
pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main schedules etc.) Requirements Proven experience as front desk representative, agent or relevant position Familiarity
Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the
their dynamic and friendly team. Provide 24x7 support and maintenance Microsoft Servers environment: Fault Resolution and Troubleshooting and provide support & technical advice to clients Implement and/or ensure Compliance with Requirements: Min 2 years Support Experience Server 2000, Server 2003, SBS Server
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance AND RESPONSIBILITIES 1st line IT and Technical Support Troubleshooting and analysing IT related hardware procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments is also required. It is also vital that service desk analysts possess competency in call centre management
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance AND RESPONSIBILITIES 1st line IT and Technical Support Troubleshooting and analysing IT related hardware procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments is also required. It is also vital that service desk analysts possess competency in call centre management
Summary: Provide leadership to any segment (BUs - Support Services) of the SCM governance function by developing