overall customer experience, including the inbound Call centre and Virtual branch.
overall customer experience, including the inbound Call centre and Virtual branch. Compliance Operations: Onboard
examination on barring, stope panel, winches, and centre gully - Oversee face examination to establish miss measurement and achievement of the daily and monthly (call square meters/meters and tons) - Oversee the correct
examination on barring, stope panel, winches, and centre gully - Oversee face examination to establish miss measurement and achievement of the daily and monthly (call square meters/meters and tons) - Oversee the correct
Maintain accurate records of service calls, repairs, and parts inventory.
escalation of any issues and calls. Ensure prompt feedback to all calls assigned and do follow ups with function – logging and maintaining all support calls Matric CompTia A Essential CompTia N or IT Diploma
requirements are fulfilled. Prepare calls, conduct calls, report and follow-up on calls for incubation accounts,
requirements are fulfilled. Prepare calls, conduct calls, report and follow-up on calls for incubation accounts,
customers based on business potential Develop effective call plans for customer management Explore and pursue Administration Responsibilities: Prepare and submit call plans and reports Maintain accurate customer database Systematic approach to sales activities with emphasis on call planning Cultivate relationships with customers
accurately, writing and executing test cases using the centre tools, and also to do bug tracking, integrating