Plattekloof. Previous work in financial service call centres will be an advantage. Must be criminal clear
Plattekloof. Previous work in financial service call centres will be an advantage. Must be criminal clear
Manager with their duties
every call; Ensure that Service and Support team adhere to SLA's set out for inbound contact centre. Responding and deliver against SLA's with clients 2 years call centre industry experience. 2 years' experience in onboarding
every call; Ensure that Service and Support team adhere to SLA's set out for inbound contact centre. Responding and deliver against SLA's with clients 2 years call centre industry experience. 2 years' experience in onboarding
communication with clients and colleagues
department operating process and increase efficiency of workers
for various growth-oriented programs.
- Provide training to workers and provide upgrade to various technical skills
communication with clients and colleagues Team worker Good interpersonal skills Can work in high pressure pressure environments Dedicated and hard worker Has attention for detail Please note only candidates with
communication with clients and colleagues Team worker Good interpersonal skills Can work in high pressure pressure environments Dedicated and hard worker Has attention for detail Please note only candidates with
done on Aircons, UPS, Generator, LAN cabling and general electrical work Manage assets and software licenses repair, configure, troubleshoot Assisting with general tasks and administration of Ad-hoc tasks and problems escalation of any issues and calls. Ensure prompt feedback to all calls assigned and do follow ups with function – logging and maintaining all support calls Matric CompTia A Essential CompTia N or IT Diploma