Leading financial company seeks an experienced IT Support Specialist for a contract role based in Cape Town 1st-line standby/support for product environments Respond (2nd-line) to and resolve support tickets in the the Platform Engineering support queue. Identify recurring issues, and root causes and implement preventative preventative measures Create processes and support mechanisms for API Consumers Security management Identify the stability and responsiveness of the platform Support the constant business and technology change through
Reference: JHB000957-DS-6 Role: Snr Network Support Engineer (Level 3) Location: Illovo, Johannesburg ISP is looking for an experienced Snr Network Support Engineer to join their dynamic team. It is a busy Technical Support: Provide expert-level technical support and troubleshooting assistance to clients or internal anomalies, or areas for optimization. Collaborate with clients, network administrators, and other stakeholders for occasional travel to client sites and participation in after-hours support and on-call rotations as
strong technical ICT Support Technician, whose primary role will be to provide support for personnel and addressing & FW rules. DUTIES: Provide technical support to in-person, telephone and email requests from software and associated peripherals. Technical support includes software troubleshooting, hardware troubleshooting tickets within the IT Support Ticket system utility for the purpose of tracking open support issues. This includes documenting the progress and outcome of high-impact Support calls and contributing to the root cause analysis
sourcing)
Submitting all tenders
Supporting the sales department when needed
Performing
Daily update UNISOLVE Dalily update DB's Maintain DB's Order IT stock Order Stationary Update and maintain current software (Dashboard/IQ/WMS/Emails) for new stores and changes Maintain Network (WIFI & Firewalls) IT Qualification 3 years applicable experience within Retail/Medical/Pharmaceutical
ICT Support Engineer will report to the ICT Support Manager.
KEY
hardware and software
advantageous
Identify students at risk
• Set up additional support for students
• Record student results
•
Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 proficiency intermediate