looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely very technical, and you will have many opportunities to get involved in not just technical support, but DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the On Premise) as well as third party applications/systems. Work directly with senior engineers, to resolve Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia
OUR CLIENTS' OFFICES IN NEWLANDS, CAPE TOWN The Support Engineer plays a critical role in the operational organization. This position requires a unique blend of technical skills, customer service aptitude, and a collaborative delivery of IT support and management services. Core Responsibilities -Technical Support and Troubleshooting: Troubleshooting: Provide first-line support to customers, addressing and resolving technical issues with efficiency configurations, and server and MS365 management. -System Monitoring and Maintenance: Utilize AI-powered
looking for a 3rd line Support Engineer with at least 3-4 years' experience, to support our clients remotely very technical, and you will have the many opportunities to get involved in not just technical support role Provide 1st to 3rdline support via email, phone, and remote support to our client's based in the On Premise) as well as third party applications/systems. Work directly with senior engineers, to resolve Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia
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being sold. Telephonic and direct after-sales support on all products being sold. Testing and evaluating
site
• Technical presentations to clients.
• Provide technical and product support to clients
proficiency for trouble shooting and technical assistance.
• System integration (compressors, heat exchangers
the Parts Technical Support is responsible for analysing parts requirements from a technical perspective machines – maintaining system parameters Liaising with the relevant factories support teams Liaising with planning & Reman divisions regarding parts technical requirements. Assisting customers (Internal and LCC exchanges by analyzing LCC time frames with system recommendation machine specific. Monitor part CSI's
reporting to the Systems Manager, based on-site in Johannesburg. The position is a technical advisory role closely with the Client Infrastructure team who supports the current and future growth requirements for customer-facing systems together with the IT infrastructure team. Understand and support application development Perform end-user support for Dealers and problem resolution by: Respond to and support Dealers and Vendors and Vendors. Scoping and monitoring the current technical landscape (Storage, memory, processing, licensing
town
Sal neg
As a Business System Support Analyst, you will play a pivotal role in ensuring the seamless operation and support of the CTRM system and its users, encompassing related projects projects. Your duties will span the creation of technical solutions, from design and documentation through refinement. Your expertise will also extend to end-user support, problem-solving, and the enhancement of application CTRM/ERP or similar trading/logistics systems.
looking for a 3rd line Support Engineer with at least 3-4 years' experience, to support our clients remotely very technical, and you will have the many opportunities to get involved in not just technical support role Provide 1st to 3rdline support via email, phone, and remote support to our client's based in the On Premise) as well as third party applications/systems. Work directly with senior engineers, to resolve Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia