within existing client base Collaborate with operations teams to ensure client needs are met and service product portfolio Ensure new products align with operational capabilities and financial objectives 5. Marketing
resolved to minimize downtime and impact on business operations.
Requirements:
operates 24x7 with business hours- Monday to Sunday and
network and server performance to maintain optimal operations. Assist in designing, implementing, and maintaining diagrams, system configurations, and standard operating procedures. Manage and prioritize tasks, service
(as per ISO standards) Preparation of user and operation manual Creation of Test Cases User training (Key standard Ensure that all job streams for a system operate correctly Leadership tasks Ensure user appreciation per ISO standards) • Preparation of user and operation manual • Creation of Test Cases • User training standard • Ensure that all job streams for a system operate correctly • Leadership tasks • Ensure user appreciation
Go-live preparation and post Go-live support. Operations experience (ticket handling, problem, incident Receiving, troubleshooting, resolving and closing Operational and Maintenance tickets within defined SLA's Receiving, troubleshooting, resolving and closing Operational and Maintenance tickets within defined SLA's Go-live preparation and post Go-live support. • Operations experience (ticket handling, problem, incident
accountable for all aspects of the Guest Experience, Operational Excellence, and Commercial Health of the bus information and instruction to others
brands on a national level and ensuring that it operates in an innovative and efficient manner. This involves
update training manuals, guidelines, standard operating procedures (SOPâs) and cheat sheets
assemblies to ensure they meet quality standards and operational requirements.
Collaborate
various departments and locations within the mining operation