Collaborate on developing e-commerce customer experience and operational plan to support business objectives Analyse data and performance of e-commerce customer experience to draw performance insights, identify gaps and orchestration & improvement Manage online customer experience optimising for sales and customer sentiment, industry accepted customer experience metrics Relevant qualification or experience in Data Analytics/Process Analytics/Process management. 5 years' experience in Customer Service Experience in online customer journey mapping
/>To provide CLC as a business and Customer Experience Centre (CEC) with the necessary support in performing
smooth and efficient running of the Customer Experience Centre (CEC) and the CLC business.
Qualifications and Experience:
Qualifications/Experience:
/>Job Title: Automated Tester with API Experience
Employment Type: 6 Months
Months Contract, Hybrid Renewable
Work Location: Johannesburg
Trade and Working Capital looks assist with products to assist corporates'
risks around imports and export. The Trade and Working Capital Architecture and Engineering team guide
bespoke solutions that are common across Trade and Working Capital.
More about the project:
Collaborate on developing e-commerce customer experience and operational plan to support business objectives Analyse data and performance of e-commerce customer experience to draw performance insights, identify gaps and orchestration & improvement Manage online customer experience optimising for sales and customer sentiment, standards based on industry accepted customer experience metrics Operational responsibilities: Understanding in experience Uploading plans, CE's, PO's, invoices, vouchers, process payment once proof of work received
handle large volumes and work in a pressurised environment Negotiable on experience.
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Experience & Education
institution is seeking to recruit a Head of Student Experience based in Midrand. Design, Implement and Monitor Student Touchpoints Holistic Student Support and Experience Oversight of Corporate Social Investment (CSI) Administration, Reporting and Budget Management Student Experience Team Management and Guidance Student Discipline Minimum Experience Requirements: Minimum of 2 years Student Administration and 4 years experience in Operations/Academic/ Support 3 years experience of Operational Management / Project Management 3 years experience of Leadership/