escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a manner and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with
The ideal candidate is an experienced financial manager with a strong background in accounts receivable expenses, and prepare performance reports for senior management. Additionally, they will foster a collaborative environment, maintain stakeholder relationships, manage provisions for bad debts, and implement new policies
/>The ideal candidate is an experienced financial manager with a strong background in accounts receivable expenses, and prepare performance reports for senior management. Additionally, they will foster a collaborative environment, maintain stakeholder relationships, manage provisions for bad debts, and implement new policies
Our client is recruiting for an Assistant Manager in Rustenburg. Candidates who meet the below minimum literate
Our client is recruiting for an Assistant Manager in Ermelo. Candidates who meet the below minimum literate
Our client is recruiting for an Assistant Manager in Pretoria North. Candidates who meet the below literate
Our client is recruiting for an Assistant Manager in Fourways, Johannesburg. Candidates who meet the literate
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
Our client is recruiting for an Assistant Manager in Pretoria East. Candidates who meet the below literate
Our client is recruiting for an Assistant Manager in Bloemfontein. Candidates who meet the below minimum literate