N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join Maintain compliance and consistent application of company code of conduct, policies and procedures Ensure
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join Maintain compliance and consistent application of company code of conduct, policies and procedures Ensure
THE JOB
Manages and builds a high-performance call center of CLO’s with a clear vision to provide world-class
monitoring, coaching & support. Very knowledgeable on all aspects of the products, processes and systems required
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5 years management experience in a Call Centre environment
MAJOR RESPONSIBILITIES AND KEY
relationship with each individual who is part of the call center structure.
Document performance agreements
Conduct remote live listens of at least 3-5 calls per week per CLO area.
Conduct required performance
Call Centre Agent required to effectively assist client with enquiries and deliver a satisfactory service Responsibility Handling of inbound and outbound calls Maximising revenue opportunities Verification of administration functions Matric At least 2 years in call centre operator role Strong communication skills Must English and Afrikaans Solid Negotiations The post Call Centre Agent appeared first on freerecruit.co.za .
Reference: CAW005723-LH2-1 Call Centre Agent - Client Service in Automotive Industry Fastest growing Service Call Centre Consultant. The position will be based in Roodepoort, West Rand Requirements: Call Centre to work between 08h00 and 17h00 Duties: Outbound calls Effectively supports customers Maintains high service
provide them with the means to grow within the company, opening many doors in the process. If this is accurately and that their expectations are managed at all times. Building a strong, in-depth product knowledge adaptability to different personality types 1 year call centre experience in the igaming sector .
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes processes. Understanding the company culture and behaving in a manner that reflects the culture. Minimum
style="text-align:center">Vodacom Postpaid Call Centre Consultant
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected tasks received from all our servicing channels, currently being telephone calls, emails, digital portal channels, but all Call Centre Agents -Service Specialists are appointed to perform work in all the servicing