additional help from Housekeeping when necessary. The centre should be tidied up after each session. Aupairs situations.
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance / activity with customers to detect / prevent fraud (all fraud types) Ensure that procedures are always followed / report high risk incidents immediately. Action all cases in the Case Management System Where fraud is
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance / activity with customers to detect / prevent fraud (all fraud types) Ensure that procedures are always followed / report high risk incidents immediately. Action all cases in the Case Management System Where fraud is
high-quality information flows smoothly to colleagues at all levels, within or external of the organisation; encourages alternatives to reach outcomes that gain acceptance of all parties. Proactive problem solving and conflict management drawing on one's knowledge and experience base and calling on other references and resources as necessary efficiency, and productivity. Grade 12 1 year of call centre experience Proficiency in relevant computer applications
high-quality information flows smoothly to colleagues at all levels, within or external of the organisation; encourages alternatives to reach outcomes that gain acceptance of all parties. Proactive problem solving and conflict management drawing on one's knowledge and experience base and calling on other references and resources as necessary efficiency, and productivity. Grade 12 1 year of call centre experience Proficiency in relevant computer applications
Duties:
build solid customer relationships to ensure the Company meets its targets. To identify, develop and grow · Achieve daily call ratio quota & call cycles as per the Company standards · Call on customers in on the benefits of using products and services · Call on customers on sites when necessary and perform minimum quantity of demo's per week as per the Company standards · Do presentations to customers on our decision-making process are identified and called on regularly · Call on customers that purchase from competitors
build solid customer relationships to ensure the Company meets its targets. To identify, develop and grow · Achieve daily call ratio quota & call cycles as per the Company standards · Call on customers in on the benefits of using products and services · Call on customers on sites when necessary and perform minimum quantity of demo's per week as per the Company standards · Do presentations to customers on our decision-making process are identified and called on regularly · Call on customers that purchase from competitors
Manager is responsible for accurately receiving all deliveries to stores and dispatching returns to vendors doors, manages stock disposal per company policy, and handles all administrative functions related to goods systematically and accurately according to company policies and procedures. Conduct quality checks Prevent wastage, shrinkage, and damages. Complete all relevant administration and documentation. Operate assert influence confidently and fairly Kindly note: All applications are to be submitted through the Careers
Manager is responsible for accurately receiving all deliveries to stores and dispatching returns to vendors doors, manages stock disposal per company policy, and handles all administrative functions related to goods systematically and accurately according to company policies and procedures. Conduct quality checks Prevent wastage, shrinkage, and damages. Complete all relevant administration and documentation. Operate assert influence confidently and fairly Kindly note: All applications are to be submitted through the Careers