tutors, based at one of their cutting-edge contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape Willingness to work shifts in person at a contact centre Reliable transport Excellent time management skills
technologies, with a solid understanding of Contact Centre processes and technology to join dynamic, well-established learning technologies Solid understanding of contact centre processes & technology Proficient in data visualization
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc Ad of a long-term growth plan. Some degree of cold calling is expected for specific projects General admin:
QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1 year of Scheduling QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1 year of Scheduling
QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1 year of Scheduling QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1 year of Scheduling
business potential. Setting up medium & short term call plans to ensure effective management of customers focus on developing new OEM business. Executing your call plan ensuring existing customers are actively serviced sales budgets are met. Carrying out after hour on call duties in terms of the Division's 24-hour service recommendation & selection of equipment Carrying out on-call duties in respect of afterhours back up & breakdowns Administration Preparation & submission of call plans and call reports. Maintenance of your customer data
business potential. Setting up medium & short term call plans to ensure effective management of customers focus on developing new OEM business. Executing your call plan ensuring existing customers are actively serviced sales budgets are met. Carrying out after hour on call duties in terms of the Division's 24-hour service recommendation & selection of equipment Carrying out on-call duties in respect of afterhours back up & breakdowns Administration Preparation & submission of call plans and call reports. Maintenance of your customer data
and support the various partners within the MD Centre of Excellence, external suppliers, and third parties Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
and support the various partners within the MD Centre of Excellence, external suppliers, and third parties Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
Answering phone calls and calling customers Answer and direct incoming phone calls. Perform data entry