passionate individuals to join our energetic call centre team!
Introduction
call centre is a hub of excitement and opportunity.
Duties
service and support.
A growing Call Centre requires skill-full agents to join their dynamic team. Duties and responsibilities: 2 years’ experience in a similar position or call centre environment · Able to work 24/7 shifts and have able to adapt in a dynamic environment The post Call Centre Agents appeared first on freerecruit.co.za .
CALLING OUTBOUND CALL CENTRE AGENTS!!!
UMHLANGA!
MUST
MUST have outbound call Centre experience.
If you are available to start immediately, with experience as an outbound/sales Call Centre agent, this is for you!
Apply attaching
Operations Teams to ensure the execution of the collection's strategies through the management of the daily to achieve and exceed the client and internal collections targets. QUALIFICATION AND EXPERIENCE REQUIRED: years working experience in a large call centre at a debt collection company or financial services. • 5 experience as Collections Call Centre Manager or in a similar role. • Sound understanding of collections KPAs BUT ARE NOT LIMITED TO: • Design and implement collection strategies, plans and procedures. • Set comprehensive
N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa
role requires a seasoned Call Centre Manager, with a strong debt collections background, to join the Agency Key Responsibilities: Meet and exceed primary collection and recovery key performance metrics across a divisional collection strategy Implementing and providing support to employees to ensure collection strategy branch/department. Understand and implement collections strategies and liaise with relevant support departments related field Minimum 10 – 12 Years' experience in Collections Environment/ Financial Services Industry Minimum
role requires a seasoned Call Centre Manager, with a strong debt collections background, to join the Agency Key Responsibilities: Meet and exceed primary collection and recovery key performance metrics across a divisional collection strategy Implementing and providing support to employees to ensure collection strategy branch/department. Understand and implement collections strategies and liaise with relevant support departments related field Minimum 10 – 12 Years' experience in Collections Environment/ Financial Services Industry Minimum
THE JOB
Manages and builds a high-performance call center of CLO’s with a clear vision to provide world-class
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5 years management experience in a Call Centre environment
MAJOR RESPONSIBILITIES AND KEY
relationship with each individual who is part of the call center structure.
Document performance agreements
Conduct remote live listens of at least 3-5 calls per week per CLO area.
Conduct required performance
daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
Call Centre Agent required to effectively assist client with enquiries and deliver a satisfactory service Responsibility Handling of inbound and outbound calls Maximising revenue opportunities Verification of administration functions Matric At least 2 years in call centre operator role Strong communication skills Must English and Afrikaans Solid Negotiations The post Call Centre Agent appeared first on freerecruit.co.za .
life cycle and scoring process •Ability to cold call and source new business and set-up new origination and assessments. The post NEW BUSINESS CALL CENTRE SALES CONSULTANT appeared first on freerecruit.co.za