A Client Services Representative is responsible for answering client calls, listening to their concerns inbound and outbound phone conversations with clients as well as all electronic queries (Freshdesk Ticket inbound calls. ▪ Respond to client's emails and calls and identify the client's needs. ▪ Know and understand situation – first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record Team Leader. ▪ Building lasting relationship with clients based on trust and reliability. ▪ Report possible
retain clients and make sure these clients remain part of the OUTsurance family Dealing with client queries existing policies Skills and Competencies Attitudes: Client service oriented Attention to detail/Quality oriented Previous call centre experience - preferably in a client centric or sales environment Previous call centre
currently recruiting for a qualified and experienced Client Services Consultant (Learning and Organisational This is multifunctional role that spans across client relationship management and training and organisational management and SLA adherence Client retention and excellent customer experience. Client risk management. Management external and internal stakeholder relationships. Client relationship management, contract management and the secondary services contract Provide ongoing client management and consultancy services to WCG Maintain
was established in 2002 and manages the ECOCERT client base in 15 countries across Southern- and East trade and Rainforest Alliance. We are hiring a Client Relationship Officer (Fair Trade & Sustainable) communication with the clients, management of their files and the flow of certification. Manage client communication certification flow for all client files in accordance with applicable guidelines. Sales and Client support - attending evaluation of non-compliance resolution after audits. Client acquisitions as well as preparing and issuing renewal
looking for a highly motivated and experienced Client Relationship Manager to join our dynamic team. managing and nurturing relationships with our key clients, ensuring their needs are met, and identifying Responsibilities Client Engagement: Act as the primary point of contact for our clients, building strong relationships. Account Management: Oversee client accounts, ensuring client satisfaction and addressing any issues existing clients. Strategic Planning: Develop and implement strategic plans to enhance client relationships
Join the growing Client Services team of an Investment Company. As a Client Services Officer , your role services to clients in the investment industry. You will be the primary point of contact for clients, resolving services skills. Act as primary point of contact for clients, responding to inquiries, providing information issues. Develop and maintain relationships with clients, providing exceptional customer service. Collaborate Collaborate with sales and marketing teams to support client acquisition and retention. Keep abreast of market
CPT001192-FT-1 CLIENT RELATIONSHIP MANAGER – CORPORATE SERVICES / COMPANY SECRETARY Bellville Our client, a busines and compliance support. They have a vacancy for a CLIENT RELATIONSHIP MANAGER – CORPORATE SERVICES / COMPANY transactions, communication and enquiries for allocated clients Follow processes and procedures, working according Trustee, Local Representative and Public Officer on client entities; Maintenance of company records in accordance Services and the Master of the High Court; Keeping clients informed of regulatory changes and updates; Develop
growing our family and looking for experienced Client Delivery Managers to join our team. Hybrid working office based in Centurion.
Client delivery managers act as client and consulting advocates and works within the consulting department to ensure that client needs, as well as consultants needs are understood for new business and farming existing clients), handling client complaints, collecting and analyzing data services and the clients they serve. This position act as a point of contact for their clients and consultants
kick-start your career? Our client is on the lookout for a Junior Client Portfolio Analyst to join their Sandton. Other working relationships include general client relationship managers, external investment managers Managers in Cape Town to manage client investment portfolios by taking the clients specific situation, the agreed />
Geotech's client based in Johannesburg North is looking for an experienced Client Relationship Manager with their key clients, identifying opportunities for growth and improvement. Client Engagement: Act for our clients, building strong, long-term relationships. Account Management: Oversee client accounts accounts, ensuring client satisfaction and addressing any issues or concerns promptly. Business Development: solutions for existing clients. Reporting: Provide regular updates and reports on client status, project progress