self-build and Bitstream teams with regards to service delivery. Key Performance Areas: Support to Field Sales: Escalations: Escalations tracking and insights. Service Delivery engagement.
capacity for continued task execution and service delivery and being accountable for all activities within business areas to ensure clear communication and service delivery to other business functions Assist with the
departments to implement best practices and enhance service delivery Monitor and evaluate the effectiveness of improvements to streamline operations and improve service delivery and outcomes Collaborate with cross-functional
departments to implement best practices and enhance service delivery Monitor and evaluate the effectiveness of improvements to streamline operations and improve service delivery and outcomes Collaborate with cross-functional
reports submitted to clients.
Service delivery to ensure customer satisfaction:
Maintain effective people pr
and implement people strategies in line with service delivery, performance objectives and budgets. Implement that contributes to efficient and effective service delivery, optimised quality of services rendered and ensure implementation of practices, which build service delivery excellence and encourage others to provide customer expectations in the business. Prepare service delivery excellence plans National Diploma/Degree/
and implement people strategies in line with service delivery, performance objectives and budgets. Implement that contributes to efficient and effective service delivery, optimised quality of services rendered and ensure implementation of practices, which build service delivery excellence and encourage others to provide customer expectations in the business. Prepare service delivery excellence plans National Diploma/Degree/
Centre/Unit 's resources to meet the required service delivery capability aligned to customers' requirements existing processes and procedures to enhance service delivery, innovation, and research. · Monitor and evaluate stakeholders. · Adapt Air Traffic Management service delivery as practically as possible to meet client standards to achieve Air Traffic Management service delivery objectives and the ATNS business strategy
speedily to enhance client service delivery.
speedily to enhance client service delivery. Drive client service delivery goal achievement in line with culture of work centric thinking, productivity, service delivery and quality management. Take ownership for