Knowledge of IT systems and data analytics. Client account management. Knowledge of market trends and the
performance of Senior Ops Managers within the account to ensure delivery of overall targets and business
knowledge/understanding advantageous · Takes ownership, accountability and is self-motivated · Attention to detail
remaining on the current contract of key allocated accounts Keep the customer appraised of any changes or
Strategic Partner between Business and IT . Accountable to the Business Relationship Manager on all CRM
improvement. Drive a culture of high performance, accountability and consequence management. Act as an ambassador
remaining on the current contract of key allocated accounts Keep the customer appraised of any changes or
knowledge/understanding advantageous · Takes ownership, accountability and is self-motivated · Attention to detail
projects to ensure financial transparency and accountability. Manage comprehensive reporting initiatives
departments.