OPERATIONS LEAD Review, update and/or create standard operational documentation and workflows Ensure
ensuring the in-store presentation and promotional standards are met and that the appearance of the store is
time, within budget, and to the highest quality standards. Develop project plans, allocate resources, and
compliance to occupational health and safety standards and regulation for staff and visitors. KPIs Effective
through to ensure that quality and productivity standards of work are consistently and accurately maintained
compliance to occupational health and safety standards and regulation for staff and visitors.
nurture relationships with customers and set the standards (and maintain) for exceptional customer service
coverage and clearance.
specifications
Oversees the maintenance of quality standards through visual and mechanical inspection methods
etc) and financing documents. In establishing standard forms of contractual notices and communications