Greet and assist customers as they enter the store Provide exceptional customer service and ensure a positive Offer product knowledge and styling advice to customers Handle cash transactions and operate the point-of-sale visual merchandising and display setups Handle customer inquiries and resolve any issues promptly and and interpersonal skills Enthusiastic, with a customer-focused attitude Ability to work flexible hours
qualifying prospects and managing sales of products and services. You will need to deal with technical sales and selling Energy products to existing and prospective customers. Identifying new business and ensuring the follow Maintain personalized contact with all major Customers, acknowledging and responding appropriately to maintaining positive business and customer relationships Expedite customer leads through cold calling; Coordinate status reports; Supply management with reports on customer needs, problems, interests, competitive activities
qualifying prospects and managing sales of products and services. You will need to deal with technical sales and selling Energy products to existing and prospective customers. Identifying new business and ensuring the follow Maintain personalized contact with all major Customers, acknowledging and responding appropriately to maintaining positive business and customer relationships Expedite customer leads through cold calling; Coordinate status reports; Supply management with reports on customer needs, problems, interests, competitive activities
Initiate sales and inform customers of current specials, product information and other related activites current products and services. Ensure that monthly targets are met Ensure that customer information is correctly sales channels, support staff, internal/external customers and other relevant personnel in a professional
Initiate sales and inform customers of current specials, product information and other related activites current products and services. Ensure that monthly targets are met Ensure that customer information is correctly sales channels, support staff, internal/external customers and other relevant personnel in a professional
From tracking performance metrics to keeping our customer experience at its zenith, you'll be at the forefront from end users and management. Administer customer service duties such as quality analysis on call and Ensure correct entries are inserted into the IT Service Management Tool 4Me Technical Support and Escalations software and hardware used. Point of contact for customer complaints or escalations. Building on KMDB and Application Support statistics. Customer Centricity Feedback to customer on status of all unresolved escalated
technology leaders and customers. Demonstrate deep understanding of customer service, architecture and Contact needed to operate customer contact centres Demonstrate deep understanding of customer service methodologies methodologies and best practices for a service organization focusing on Contact Centre's and Contact Center key metrics Skills; defining performance standards and meeting service levels; manage resources. Leadership skills; ability Management; ability to balance internal vs external customer requirements Adaptability / Resilience with the
management of all aspects of the campaigns to ensure service delivery against client performance standards. and investigate deviations. Review daily service levels, customer experience, quality, and compliance measures with Operations Managers ensuring alignment to customer requirements. Compile monthly reports with Operations improvement Engage with client on operational issues and service delivery on a weekly basis. Ensure continuous Improvement area. Identify and highlight opportunities for service and process improvements to Head of Operations
and South African ID. Excellent sales and customer services will be beneficial. Work retail hours and
to all customers Ensure all out of stock queries from customers are followed up with the customer service service out of stock list Ensure all customer stock queries are dealt with and resolved Ensure the correct