perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take
REQUIREMENTS:
Minimum of 3 years telesales/call center environment
MUST RESIDE IN RANDBURG
setter
To schedule technicians' service calls and manage their bookings, invoice clients and manage and control and monthly planning and scheduling of service calls. Route planning of Technicians. Assist with project
To schedule technicians' service calls and manage their bookings, invoice clients and manage and control and monthly planning and scheduling of service calls. Route planning of Technicians. Assist with project
in Roodepoort. If you have a passion for cold calling and thrive in a target driven environment, this 12 months telesales experience within an outbound call centre environment Solid understanding of mobile
in Roodepoort. If you have a passion for cold calling and thrive in a target driven environment, this 12 months telesales experience within an outbound call centre environment Solid understanding of mobile
and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved.
Ensure that the customers are called and the resolution is confirmed before queries
supervision
Continuously work on the Age Analysis to reduce debtors. Call customers for outstanding debt. Keep record of all Compiling and filing of customer documents. Taking calls from customers, dealing with queries and complaints
keys/codes in SAP
Daily call report (min. 150 calls per month)
Compiling supporting
responsibilities: