and experienced General Manager to lead the Call Centre Operations. Working hours Monday-Friday US Hours will be responsible for managing large-scale call centre activities, particularly during peak seasons operations, ensuring the effective management of a call centre with a large number of employees (500 ). Develop management roles, specifically in managing large call centres Demonstrated success in navigating peak seasons
Minimum requirements: 2 Years experience in a call centre industry 2 Years on boarding of new clients experience Ensure that the Support Centre provide quality customer service on every call Consultant: Charlene Nel
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
in Roodepoort. If you have a passion for cold calling and thrive in a target driven environment, this months telesales experience within an outbound call centre environment Solid understanding of mobile and
in Roodepoort. If you have a passion for cold calling and thrive in a target driven environment, this months telesales experience within an outbound call centre environment Solid understanding of mobile and
REQUIREMENTS:
Minimum of 3 years telesales/call center environment
MUST RESIDE IN RANDBURG
setter
Contact Centre Team Coach
Based
expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered
forms
and we are in the BPO space, one must have a call centre experience or BPO Work closely with operations verbal and written · Strong IR case handling · Call Centre experience a definite advantage Market related
and we are in the BPO space, one must have a call centre experience or BPO Work closely with operations verbal and written · Strong IR case handling · Call Centre experience a definite advantage Market related