Continuously work on the Age Analysis to reduce debtors. Call customers for outstanding debt. Keep record of all Compiling and filing of customer documents. Taking calls from customers, dealing with queries and complaints
of their needs and that ensure that unresolved calls are escalated to the correct internal stakeholders stakeholders. The Agent is expected to maintain a call back methodology, ensuring all clients not successfully electronic diary or any applicable app is set for call backs.
KEY RESPONSIBILITIES:
- Making calls to clients for purposes of sales, payments, updates accurately
- Providing relevant information to ensure First Call Resolution
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- Maximizing the overall
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability
Selling our products/services telephonically No cold calling A completed matric Minimum of 2 years working experience
reliable vehicle
Valid drivers license
Call on regular and prospective customers throughout
rapport with key decision makers and convert these calls to leads is essential. You will be rewarded for
rapport with key decision makers and convert these calls to leads is essential. You will be rewarded for
reports.
Desired Skills: