coach within a high paces sales and telesales call centre environment
Competencies:
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perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take
To schedule technicians' service calls and manage their bookings, invoice clients and manage and control and monthly planning and scheduling of service calls. Route planning of Technicians. Assist with project
To schedule technicians' service calls and manage their bookings, invoice clients and manage and control and monthly planning and scheduling of service calls. Route planning of Technicians. Assist with project
Continuously work on the Age Analysis to reduce debtors. Call customers for outstanding debt. Keep record of all Compiling and filing of customer documents. Taking calls from customers, dealing with queries and complaints
keys/codes in SAP
Daily call report (min. 150 calls per month)
Compiling supporting
responsibilities:
reliable vehicle
Valid drivers license
Call on regular and prospective customers throughout