JOB DESCRIPTION Role primarily involves managing inbound calls from end customers - responsibilities include JOB DESCRIPTION Role primarily involves managing inbound calls from end customers - responsibilities include
Manager you will be responsible for: Respond to inbound calls and initiate outbound calls to assist with bookings, rescheduling, or cancellations. Manage inbound and outbound emails, live chats, and calls to facilitate
Manager you will be responsible for: Respond to inbound calls and initiate outbound calls to assist with bookings, rescheduling, or cancellations. Manage inbound and outbound emails, live chats, and calls to facilitate
ensuring adherence to strategy • Monitors the inbound queue real-time while tracking, documenting and Keeps abreast of best practices for Dialer and Inbound activities QUALIFICATIONS • 12 months minimum experience ensuring adherence to strategy • Monitors the inbound queue real-time while tracking, documenting and Keeps abreast of best practices for Dialer and Inbound activities QUALIFICATIONS • 12 months minimum experience
knowledge of Tourism • Have effective experience in inbound and outbound tours. • Knowledge of fares construction