To manage the In-house operation successfully and ensure a 98% KPI and an effective operational and administrative efficiency ratio. Ensure that operational expenses are maintained within budgeted parameters. Operational Ensure that all Standard Operating Procedures are known, understood, documented
Interpersonal) Time Management Customer relations (queries and requests) Possesses strong organizational skills Attention
Interpersonal) Time Management Customer relations (queries and requests) Possesses strong organizational skills Attention
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali