Cape Town City Centre: JUNIOR RAF LITIGATION SECRETARY Minimum Requirements: -Presentable and professional -Stable employment record (no job hoppers) -To start as soon as possible Duties: -Drafting and typing REQUIREMENTS WILL BE DELETED. The post Cape Town City Centre: JUNIOR RAF LITIGATION SECRETARY appeared first
Ridge, Pretoria: JUNIOR SALES REPRESENTATIVE (INBOUND & OUTBOUND) Minimum Requirements: -Energetic contactable references a must -To start as soon as possible Duties: -Inbound and outbound sales of Private -Responsible for working leads, closing sales, managing inbound and outbound inquiries, and reaching out to potential revenue. -Respond promptly and professionally to inbound sales inquiries via phone, email, and any other provide product information. -Conduct outbound sales calls to prospective customers and qualify lead -Promote
courteous manner. -Answer a high volume of incoming calls -Communicate and liaise verbally and in writing the availability of staff likely to receive inbound calls and/or sales counter enquiries. -General administrative
from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
REQUIREMENTS: Ideally experience in Managing a Call Centre or Help Desk operator position Own transport Office Admin and Co-ordination Reception and Call Centre operations Data capturing and updating of all
Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record ITC
Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record ITC
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements customer requests from varied inbound sources into the company's Call Management System. Required to can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
communicate fluently in English and Afrikaans • 1 year call centre or customer service experience Key Competencies:
information relating to sales tickets, inbound & outbound calls in the CRM system (Salesforce) at all software experience (desirable). Experience in inbound phone and email sales. Proficiency with computers