with partners in Munich Meet with end users and gather requirements User training System testing/parallel system solution to IT Project Manager / Leader and User Management or System owner Develop systems solutions AWS Certified Developer Associate / Solutions Architect (advantageous) ESSENTIAL SKILLS: Expertise in technologies Able to refine and plan stories and EPICs Architecting solutions to business solutions Experience with Agile methodologies Data Analysis ITSM knowledge User support ticket management MS Teams and the Microsoft
line with the business strategy. Above average computer literacy (Word, Excel, PowerPoint, Visio, Project) Experience in facilitating workshops with business users (up to executive level) to gather requirements, methodologies A deep understanding of the requirement for end-to-end business processes and the issues related to of UML to collaborate with system analysts and architects in the production of design specifications Understanding
incumbent will be expected to create prototypes, develop user-centred software, and advise on technical specifications and resolution High EQ Matric, with a degree in Computer Science/ Engineering/ Mathematics or related; application architecture and designs; Build Front-end and/or back-end solutions on the mobile digital channel/platform; multi-skilled and cross-functional teams e.g., architects, developers, UX designers, business analysts;
line with the business strategy. Above average computer literacy (Word, Excel, PowerPoint, Visio, Project) Experience in facilitating workshops with business users (up to executive level) to gather requirements, methodologies A deep understanding of the requirement for end-to-end business processes and the issues related to of UML to collaborate with system analysts and architects in the production of design specifications Understanding
At APP we provide managed services for end user computing, ICT resourcing, project management and consultation
At APP we provide managed services for end user computing, ICT resourcing, project management and consultation
between office and remote work. RESPONSIBILITIES: End user support triage and escalation. System Health check integration reporting) End user support triage and escalation. simple user requests (e.g. over the shoulder processing (e.g. User onboarding) System personalisation (e.g. search filters) Respond to end user queries (e (e.g. access level queries, reporting, user-level incidents) Respond system event alerts, log faults (e Software license compliance Sox control (Remedy user attestation reports) Incident comms (all severities
pment) experience in commercial/and/or retail end user IT applications 10 years of SAP ABAP experience AS-IS, and TO-BE documents and get sign-off from users for functional and/or technical design document(s) benefits and risks. Preparing test data for testing of user stories Execute and/or support testing activities regression testing, user acceptance testing, security testing. Analyze and scope end-user authorization roles roles. Preparing user manuals and conducting training to business process owners. Preparing cut-over strategy
accurately guide end users to utilise system Facilitation of SAP training as required by end users Effective support to end users Ongoing monitoring of SAP business processes to ensure alignment with end user needs modules Functional operation support/ advice to end users In time/ proactive remediation of system, information accurately guide end users to utilise system Facilitation of SAP training as required by end users Effective support to end users Ongoing monitoring of SAP business processes to ensure alignment with end user needs
accurately guide end users to utilise system Facilitation of SAP training as required by end users Effective support to end users Ongoing monitoring of SAP business processes to ensure alignment with end user needs modules Functional operation support/ advice to end users In time/ proactive remediation of system, information accurately guide end users to utilise system Facilitation of SAP training as required by end users Effective support to end users Ongoing monitoring of SAP business processes to ensure alignment with end user needs