rapport with clients through multiple channels e.g., calls, web, chat, and video. Take ownership of client Assist customers with online banking, mobile banking, and other digital banking services. Participate in programs and ongoing learning to develop knowledge of banking products, services, and processes. Assist customers new product information to clients. Adhere to banking regulations and internal policies to ensure compliance compliance and minimize risks. Serve all aspects of the bank's products including rewards. Contribute to a positive
performance result for any abnormalities, logging calls and following up with service providers and regions network faults according to Network Management Centre Fault Handling and Escalation Procedures within
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback quality assurance/quality control role within a call centre environment. Skills: Excellent listening and
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback quality assurance/quality control role within a call centre environment. Skills: Excellent listening and
Perform daily monitoring and maintenance of data centre sites infrastructure. Perform alarm monitoring Installation, commissioning, and maintenance of new data centre plant. Maintenance of Generator, UPS, HVAC, DC night shift. Have 3-year work experience on data centre maintenance. Strong self-study ability Electrical
their Pretoria East Branch (near Menlyn Shopping Centre), for SAICA Article Clerks who wants to start their Prepare and posting cheque vouchers Receipt EFT on bank statements Debit order postings Financial invoices
SONIC Merchants called for installations and training for all low touch All merchants called for installations pack reaching merchant FF will schedule and tech to call same day Processes: Daily Usage of Optimo route Reduce cost to serve Reduce on site callouts by calling customer for repairs before attending When we resolve of department processes Experience in retail, banking, payments industries, merchant services Project
Responsible for: SAP Banking Services Configurations Must have: Matric Relevant IT Qualifications At Experience with SAP Banking Services Configurations Minimum of 4 years SAP Banking Services experience
homeware store. Located at the Design Quarter Shopping Centre in William Nicol Drive, this store promises to inquiries submitted and requested through email and/or calls Raising payment requisitions Preparing and sending
“Revolutionize Banking: Join Our Process Engineering Dream Team” Are you ready to transform the banking landscape the future of banking processes. Your Mission: Design, optimize, and elevate our banking processes. From performance. Regulatory Compliance: Ensure adherence to banking regulations. Conduct audits and collaborate with Management: Identify and mitigate risks associated with banking processes. Monitor performance and take corrective field. Proven experience as a Process Engineer in banking or financial services. Familiarity with compliance