consistently. Key Dials Quality Assurance Oversight First call resolution Data Quality Management Operational Support
Job Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between
Manage and track all ad - hoc and routine service calls. Generate and communicate all client reports vis
is optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous
Achieve sales targets Manage sales pipeline Cold calling, networking, and lead generation Negotiate pricing
hotel and restaurant reservations. Screening phone calls and routing callers to the appropriate party. Using
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
background with all subjects passed advantageous • Cold-calling, sales experience or general work experience beneficial
background with all subjects passed advantageous • Cold-calling, sales experience or general work experience beneficial
opportunities by generating leads through cold calling, inbound enquiries and referrals. Develop and implement