responding and following up on all rescheduled calls and pending information Liaising with the various the contact centre operations in terms of taking calls, handling internal/external client queries as and advantageous Previous experience in cold calling in a call centre environment Own transport Ability to
candidate with extensive in-bound and customer relations call centre experience to join their team Duties: Deal
Consistently surpass sales targets. Proficient in cold calling and adept at handling objections with confidence Candidate must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous).
for an experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for for an IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent
grow with us. Based in Amanzimtoti, Durban, our call centre is a hub of excitement and opportunity. Are for passionate individuals to join our energetic call centre team Duties & Responsibilities Engage customer service and support. Must be able to cold call. Must be able to handle objections effectively.
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY relationship with each individual who is part of the call center structure. Document performance agreements for daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services. • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding the daily operational functions of the collection call centres of the company and collaborate closely with reports to the COO as and when required. • Ensure all call centre performance targets are met by empowering planning & managing the daily running of the call centre operations. • Meeting performance targets
Reference: JHB001342-YK-1 Brief Description: My client requires the services of a Data centre Engineer based in the IT Infrastructure Department in their Johannesburg Head Office. This position is responsible for the design, implementation, maintenance, and optimization of data centre infrastructure