1 Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity vs Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance, support, and
Reference: PTA000804-TM-1 We are seeking a Call Centre Team Leader to join our clients dynamic legal expertise in Debt Collection. Your deep understanding of Call Centre Collections, coupled with your exceptional ideal candidate would have FNB Call Centre experience. Setting up of call campaigns, SMS and emails; Analyzing assessments of calls and administrative functions of staff members in the call center; Assist with reports
Reference: PTA000804-TM-1 We are seeking a Call Centre Team Leader to join our clients dynamic legal expertise in Debt Collection. Your deep understanding of Call Centre Collections, coupled with your exceptional ideal candidate would have FNB Call Centre experience. Setting up of call campaigns, SMS and emails; Analyzing assessments of calls and administrative functions of staff members in the call center; Assist with reports
candidate with extensive in-bound and customer relations call centre experience to join their team. Must be fluent
of a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive responsible for the effective management of the call centre (telephonic and online) to ensure loan targets opportunities to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
driven individual with an absolute love for cold calling We have expanded our team and have the capacity any future positions that may arise. Daily cold calling Client relationship management until client is cold calling experience Innovative and creative to source viable leads A LOVE for cold calling and the
We have an exciting new call centre opening in Cape Town - Salt River and looking to employ candidates currently residing in Khayelitsha Cape Town as the call centre will be moving to Khayelitsha soon The purpose point of contact for Bank customers, taking inbound calls for, amongst other things, onboarding customers point of contact for Bank customers, taking inbound calls for, amongst other things, onboarding customers customer service skill with a minimum of 1 year Call Centre Customer Service experience. (Ideally from
USA Night Shift Call Centre Agents Required - Cape Town Saltriver I'm reaching out to you about an exciting opportunity that includes a USA BPO Night Shift Call Centre to assist customers with tracking of orders absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable) thulsithandahc.co.za Subjectline "USA Night Shift Call Centre" R6 000pm to R6 900pm
experience in a call Centre or client service environment Must have at least 2 years' call Centre experience
enhance collection performance and supervise daily call center operations, collaborating with various departments Supervise daily operations of the collection call centers, collaborating with IT, Technology, Data Analytics submit reports to the COO as required. Ensure call center performance targets are met by empowering, motivating the operational team. Plan and manage daily call center operations. Meet targets for speed, efficiency efficiency, sales, and quality. Efficiently manage call center operations, demonstrating great leadership and