travel advice to clients.
Department of Health - Call centre management of both Inbound and Outbound Calls - Daily meetings with
Department of Health - Call centre management of both Inbound and Outbound Calls - Daily meetings with
sales. The company has partnerships with Vodacom, Airtel and MTN allowing users to subscribe for premium process as well as excellent knowledge of user-centred design principles In-depth knowledge of agile methodology
URGENT: BPO Call Centre Agents needed
-Our client in the BPO (international) Call Centre are looking Debt)
from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
Duties:
Call clients to understand their insurance needs and financial goals.
Required:
Minimum of 2 years Call Centre sales experience.
Matric (Grade 12) Essential
communicate fluently in English and Afrikaans • 1 year call centre or customer service experience Key Competencies:
information relating to sales tickets, inbound & outbound calls in the CRM system (Salesforce) at all software experience (desirable). Experience in inbound phone and email sales. Proficiency with computers
information relating to sales tickets, inbound & outbound calls in the CRM system (Salesforce) at all software experience (desirable). Experience in inbound phone and email sales. Proficiency with computers