Qa Call Centre Jobs in Centurion, Gauteng - Page 2
- Centurion (72)
- South Africa (26)
- Network Finance. (7)
- Smartops Ltd (6)
- E-merge It Recruitment (5)
- Moladira Management Specialists (4)
- Freerecruit (3)
- Ad Hoc Client - 9570565 (2)
- Anaprop Property Management (2)
- Dante Group Pty Ltd (2)
- Datacentrix (2)
- Eskort Ltd (2)
- Last 7 days (11)
- Last 3 days (7)
Junior Quality Assurance/quality Control Agent Market Related
Smartops Ltd
South Africa
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback gaps. Reporting and Analysis: Generate and analyse QA reports to identify trends, patterns, and areas of sessions. Continuous Improvement: Develop and update QA/QC processes and standards to ensure continuous improvement industry best practices and integrate them into the QA/QC process. Compliance and Risk Management: Ensure
share this job on whatsappQuality Control Agent Centurion
Smartops LtdSouth Africa
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback gaps. Reporting and Analysis: Generate and analyse QA reports to identify trends, patterns, and areas of sessions. Continuous Improvement: Develop and update QA/QC processes and standards to ensure continuous improvement industry best practices and integrate them into the QA/QC process. Compliance and Risk Management: Ensure
Managed Services Manager
Centurion
beneficial but not a must.
- Oversee daily operations of the call centre to ensure high levels of customer satisfaction
Pet Client Care/ Retention Advisor
OutsuranceCenturion
advisors are responsible for handling difficult calls. It is their responsibility to retain clients and Previous call centre experience - preferably in a client centric or sales environment Previous call centre
Pet Care Advisor Centurion
OutsuranceCenturion
advisors are responsible for handling difficult calls. It is their responsibility to retain clients and Previous call centre experience - preferably in a client centric or sales environment Previous call centre
Fleet Controller Centurion, South Africa
Moladira Management SpecialistsCenturion
From 8000 to 9000 (Basic) - Monthly perform all tasks associated with the contact centre, from call management to response reaction and measurement assisting with administration and data. The response centre will operate 24/7 on a three-shift basis. Each packages (Microsoft Office, Xero, Mechanic Desk, Call Management Software) • Telephone • Internet access Underpinned by Right Now and Can Do: • Drivers will log calls for breakdowns or mechanical problems on the truck trailer through the App. • Drivers will log panic or call me through the App. • The Responder will be responsible
Customer Support Consultant
Centurion
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- More than 2 years’ call centre and/or customer management experience (Solution
Customer Support Consultant Centurion
Csg ResourcingCenturion
qualification Experience • More than 2 years' call centre and/or customer management experience (Solution
Drm Oncology
Centurion
Market related Monthly
Information Security Specialist
Centurion
1400000 Annually
/>Cybersecurity event detection and investigation.
Centre for Internet Security (CIS) controls, standards
assessment.
Managing the Security Operations Centre (SOC)
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