technical support department, drive exceptional customer service, and enhance their support processes and procedures networking protocols, internet technologies, and ISP services. Excellent leadership, communication, and interpersonal motivation and job satisfaction. Customer Support Excellence: Maintain a customer-centric approach by ensuring and effective resolution of customer inquiries, technical issues, and service requests, while maintaining maintaining a high level of customer satisfaction. Escalation Management: Serve as the primary point of contact
networking protocols, internet technologies, and ISP services.
Marketing, or a related field
address and implement improvements on client service given
address and implement improvements on client service given Monitor all feedback Ensure all processes consistency in customer communications. Quality Assurance (QA) - Compile and present reports on customer satisfaction indicators Skills: Proven experience in a customer service or customer relations role, preferably in the automotive handle escalated customer inquiries or complaints effectively. Proficiency in customer relationship management Office Suite. Knowledge of automotive products, services, and industry trends. Ability to work in a fast-paced
greeting members and delivering exceptional customer service assistance.
Key Performance include:
Solutions team towards achieving commercial, solution, service and strategic objectives to ensure increased profits profits and market penetration. To providing customers with full end-to-end solutions, including Data tied up with a customer enhanced service level agreement designed to suit our customers business needs needs. Support and assist inter Portfolio, Sales, Service Delivery, OEM and Partnership teams while in compliance
Have urgency Customer service driven Target driven Team player SALES: Assisting the customers with part the customer with the correct parts. Follow up to make sure the client is happy with the service he received and that the parts are correctly supplied. If customers have not bought from us in a while, enquire what whether the customer can be convinced to start buying again. Try to expand sales to existing customers. Demonstrate with the customer. Always be friendly and respectful towards your clients Assist customers promptly and
Have urgency Customer service driven Target driven Team player SALES: Assisting the customers with part the customer with the correct parts. Follow up to make sure the client is happy with the service he received and that the parts are correctly supplied. If customers have not bought from us in a while, enquire what whether the customer can be convinced to start buying again. Try to expand sales to existing customers. Demonstrate with the customer. Always be friendly and respectful towards your clients Assist customers promptly and
extensive range and outstanding quality products and service We offer delicious fresh meat, along with the best delivery vehicles, we truly cater to any type of customer. From households, hunters, and restaurants to hemisphere to supply our different outlets and customers with a wide range of biltong and meat products which will include inventory management and customer service. They will be comfortable in providing support running costs, disciplinary measures, etc. Customer relations, services, orders, complaints, feedback, etc.