/>Operational Support (10%)
Support the Centre with general office management tasks including
including reception and facilities
Support the Centre with the ordering of stationery / office refreshments
Assistants
Interaction with individuals at the Centre on a day-to-day basis
Develop and maintain
endpoint security solutions, PKI, Security Operations Centre tasks and vulnerability assessments Responsibilities: assessments and assist with managed Security Operations Centre tasks Proactively conducts analyses and investigation
endpoint security solutions, PKI, Security Operations Centre tasks and vulnerability assessments Responsibilities: assessments and assist with managed Security Operations Centre tasks Proactively conducts analyses and investigation
culture
escalation of any issues and calls. Ensure prompt feedback to all calls assigned and do follow ups with function – logging and maintaining all support calls Matric CompTia A Essential CompTia N or IT Diploma
queries.
channels. - Provide assistance to the Client Services Centre, offering advice and technical support to clients
channels. - Provide assistance to the Client Services Centre, offering advice and technical support to clients
appliances service calls. Key Responsibilities Receiving national customer service calls. Assisting customers
appliances service calls. Key Responsibilities Receiving national customer service calls. Assisting customers