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5 years management experience in a Call Centre environment
MAJOR RESPONSIBILITIES AND KEY
up and compliance purposes.
Call Centre Performance Management & Reporting
Knowledge of Call Centre Management systems.
ATTRIBUTES:
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with other the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for speed
a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the opportunity attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport
a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the opportunity attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport
Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS accordingly for follow up and compliance purposes. Call Centre Performance Management & Reporting Provides platforms & complaints handling Knowledge of Call Centre Management systems. ATTRIBUTES: Resilient. Proactive
The Training & Development Centre at the Ffennell Depot is seeking a reliable and skilled Handyman This hands-on role is critical in ensuring the centre's buildings, equipment, and outdoor areas remain in excellent working condition to support the centre's operations. As the Handyman, you will be responsible smooth functioning of the Training & Development Centre. If you have a keen eye for detail, a strong work mechanisms Daily sweeping of grounds around the Training Centre Manage the garden by removing weeds, cutting grass
The Training & Development Centre at the Ffennell Depot is seeking a reliable and skilled Handyman This hands-on role is critical in ensuring the centre's buildings, equipment, and outdoor areas remain in excellent working condition to support the centre's operations. As the Handyman, you will be responsible smooth functioning of the Training & Development Centre. If you have a keen eye for detail, a strong work mechanisms Daily sweeping of grounds around the Training Centre Manage the garden by removing weeds, cutting grass
service in and around the Training & Development Centre at the Depot. KEY RESPONSIBILITIES Perform basic daily sweeping of grounds around the Training Centre. Managing the garden by removing weeds, cutting garden, pick papers and other debris around Training Centre, treat soil with fertilizer twice a year, keep
their clients' portfolios; · Managing the support Centre, in terms of monitoring inbound calls from participants relationship between Support Centre and administration teams to ensure effective contact centre performance to the increased knowledge of products; · Ensure that Support Centre provide quality customer service on every call; of all FSP queries; Experience: · 2 years call centre industry experience · Experience in a brokerage
their clients' portfolios; · Managing the support Centre, in terms of monitoring inbound calls from participants relationship between Support Centre and administration teams to ensure effective contact centre performance to the increased knowledge of products; · Ensure that Support Centre provide quality customer service on every call; of all FSP queries; Experience: · 2 years call centre industry experience · Experience in a brokerage