be a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the opportunity attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete Microsoft Word and Excel. Good typing skills. Prior call centre 6 - 12 Months in a similar role sales experience
Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS accordingly for follow up and compliance purposes. Call Centre Performance Management & Reporting Provides Computer Literacy (MS Office Suite). Knowledge of SAP ERP Systems. CRM platforms (Salesforce advantageous) platforms & complaints handling Knowledge of Call Centre Management systems. ATTRIBUTES: Resilient. Proactive
My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
The Fraud Telephone Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients in resolving their issues. You will be required to analyze fraud data and identify potential fraudulent activities, answer inquiries and questions, handle complaints,
The Fraud Telephone Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients in resolving their issues. You will be required to analyze fraud data and identify potential fraudulent activities, answer inquiries and questions, handle complaints,
You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing requests. You will also need to update stand
My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete Microsoft Word and Excel. Good typing skills. Prior call centre 6 - 12 Months in a similar role sales experience
qualified and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance follow-ups d) Technical Proficiency Utilize call centre software, insurance software and customer relationship Contribute to the overall efficiency of the call centre operations j) Team Collaboration Work collaboratively customers through the claims process Utilize call centre software, insurance software and customer relationship Contribute to the overall efficiency of the call centre operations Work collaboratively with team members