We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 6 months 6 months
and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course with employees, focus groups, or consultation with the Contact Centre Training Manager and management Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
(Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course with employees, focus groups, or consultation with the Contact Centre Training Manager and management Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
individual to join our team as a Finance Recruitment Consultant. In this role, you will be responsible for sourcing culture
Why Us:
Desrciption:
Our Client a Global Tech firm is seeking a EWM Consultant to join their team in Sandtonon a contract basis attractive rates and a great working environment. The Consulting is a senior management role, responsible for for managing a sustainable and profitable consulting services practice aligned to the strategy of the overall operationalizes delivery processes for technology consulting services to ensure that all aspects of enterprise identify and drive continuous improvement of consulting services strategies and standards in order to
Reference: JHB000313-CLG-1 You will take responsibility for strengthening the company's vision, mission and values through OD interventions BASIC JOB DESCRIPTION Primary focus to support the organization with all relevant HR matters Assist with recruitment and selection process by utilizing the appr
BASIC JOB DESCRIPTION