Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top expansion plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and a customer service team that utilizes various support channels (predominantly messaging) specific to service designs. Messaging Support: Expertise in managing messaging support as the primary communication
of engagement via telephone and email. Deliver support to resolve various issues related to audio and issues. Chase quote approvals and payments for support jobs. Facilitate the exchange or collection of experience in customer service/technical support/IT support - Qualification in IT and media advantageous
To support recruitment team, preparing CVs, conducting references, putting together packs.
Strong
Introduction Staffing company Description To support recruitment team, preparing CVs, conducting references
Jnr Support Engineer (Centurion) Test faulty stock received from Distributors and other customers. Supporting On-site support of customers by request from management Provide Training Implement, support and the promotion Pre and Post-Sales Support as well as Network Site Surveys Afterhours phone support. Qualifications: CompTIA
Requirements:
“Mid Level IT Support Engineer (JB4422) Rosebank, Johannesburg Market Related Duration: Permanent Our for a highly skilled and motived Mid Level IT Support Engineer to join their busy team. You will play a crucial role in providing advanced technical support and troubleshooting for their clients. Your focus Responsibilities: Deliver second-level technical support to clients via phone, email, and in-person, addressing infrastructure and server systems. Collaborate with Level-1 support engineers, project managers, and vendors to resolve
Digital Streaming and IT Support Specialist (JB4414) Rosebank, Johannesburg R15 000 – R20 000 per month skilled Digital Streaming and IT Support Specialist to manage and support our client’s streaming platform The ideal candidate will have experience in IT support, digital streaming services, and preferably come record in delivering exceptional remote and audio support to diverse clients Strong problem-solving abilities comprehensive inventory of all assets Offer technical support for recording/broadcast equipment, including outside
closely with the Client Infrastructure team who supports the current and future growth requirements for with the IT infrastructure team. Understand and support application development environment and the direct Perform end-user support for Dealers and problem resolution by: Respond to and support Dealers and Vendors Infrastructure Support Server Solutions Maintenance System Administration Troubleshooting and Support Technical
Microsoft and Citrix.