an experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for an IT IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful data entry skills Proficient in English 2 years' experience in a service desk role Ability to effectively coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with
Collaborate on developing e-commerce customer experience and operational plan to support business objectives Analyse data and performance of e-commerce customer experience to draw performance insights, identify gaps and orchestration & improvement Manage online customer experience optimising for sales and customer sentiment, standards based on industry accepted customer experience metrics Operational responsibilities: Understanding Analytical skills to quickly assess rifts in experience Uploading plans, CE's, PO's, invoices, vouchers
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institution is seeking to recruit a Head of Student Experience based in Midrand. Design, Implement and Monitor Student Touchpoints Holistic Student Support and Experience Oversight of Corporate Social Investment (CSI) Administration, Reporting and Budget Management Student Experience Team Management and Guidance Student Discipline Minimum Experience Requirements: Minimum of 2 years Student Administration and 4 years experience in Operations/Academic/ Support 3 years experience of Operational Management / Project Management 3 years experience of Leadership/
Science, or a related field Minimum 3 years of experience in business development or a similar role Proven
with Sales Consultants. Develop and implement a call cycle per sales consultant aligned to Current Key Sales presentations together. Work closely with Call Centre Manager and team on Key sales drivers Upskill Diploma / Certificate or related At least 5-year experience in Sales and Sales team management in the Foodservice Sales Environment (Hotels, Casinos, Conference centres, Restaurants & Coffee shops, Business & creating presentations. Strong leadership skills and experience in managing a sales team. Ability to work alone
with Sales Consultants. Develop and implement a call cycle per sales consultant aligned to Current Key Sales presentations together. Work closely with Call Centre Manager and team on Key sales drivers Upskill Diploma / Certificate or related At least 5-year experience in Sales and Sales team management in the Foodservice Sales Environment (Hotels, Casinos, Conference centres, Restaurants & Coffee shops, Business & creating presentations. Strong leadership skills and experience in managing a sales team. Ability to work alone
requirement
Experience Required:
Previous experience would be beneficial, not
not a requirement
Syspro or ERP computer experience will be an advantage
Computer literacy and
/>Technical Call Centre & General Admin
Receive breakdown reports from customer and log the call with