at all levels, including reservations, fares, ticketing, re-issues, refunds for all routing complexities understanding of country emulation and local partner ticketing abilities. Fulfil a generalist role within the charged at time of ticketing including invoicing and referral bookings. No tickets to be on the un-invoiced un-invoiced ticket list. Ability to benchmark accurately, as per client requirements. Ability to document
Plan tickets for teams every day (Project Management) Manage numerous teams and track daily tickets. Manage teams have completed daily summaries. Closing of tickets. Vehicle management (rentals, inspections etc.)
reports Minimum Requirements Matric Passed Regulatory Exam: Representatives Completed Short Term Insurance
reports Minimum Requirements Matric Passed Regulatory Exam: Representatives Completed Short Term Insurance
Matric is an essential requirement. - Regulatory Exam: Representatives - FAIS Credits (as per FAIS requirement)
Matric is an essential requirement. - Regulatory Exam: Representatives - FAIS Credits (as per FAIS requirement)
successful go-lives.
- Following up on incident tickets to achieve long-term improvement.
- Actively
making suggestions to reduce the number of problem tickets.
- Proactive improvements in daily IT operations
successful go-lives.
- Following up on incident tickets to achieve long-term improvements.
- Actively
making suggestions to reduce the number of problem tickets.
- Proactive improvements in daily IT operations
Actuarial Science/Stats/Mathematics Good Exam progression (5 exams or more) Technical Member Familiarity
Actuarial Science/Stats/Mathematics Good Exam progression (5 exams or more) Technical Member Familiarity