-Advantageous
and drive results.
Monitoring, manage SLAs, problem management reporting, ITIL Ops: Azur Cloud, Linux and Shell, Tomcat, GitHub
Qualifications Relevant IT Diploma/Degree Certifications ITIL certificate CompTIA: Network, A and Security Tenable
provide direction, focus and set priorities. Implement ITIL best practices for Service Support and Service Delivery
Master's degree or relevant certifications (e.g., PMP, ITIL) preferred Certifications in CRM platforms (e.g
exposure Technical knowledge and Skills Processes: ITIL (Incident, Change, Release, Problem Management)
work within. Key Skills/Competencies: Matric and ITIL Foundation Qualifications pertaining to the customer
d ScrumMaster (CSM) from Scrum Alliance
Master's degree or relevant certifications (e.g., PMP, ITIL) preferred Certification in MDM platforms or related