client's Plants outside of Germany Be the telephone call receipt of IT incidents related to production issues
classes
Recruitment Consultant or Sales Consultant
support Interaction with clients through meetings, calls and emails Testing CR's (Change Requests) and preparing
Monitoring of the IT infrastructure via Microsoft System Centre Operations Manager SCOM. Ensure installation, configuration
following is required: Architecture and Design, Data Centre, and Facilities. Governance and legislative practices
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Experience - Essential Minimum 1 year of experience in a call center environment
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Experience - Essential Minimum 1 year of experience in a call center environment
coordinating meetings. • Screen and direct phone calls and distribute correspondence. • Prepare meeting
coordinating meetings. • Screen and direct phone calls and distribute correspondence. • Prepare meeting