a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
schedule content on media players. Conduct courtesy calls to customers. Matric Non negotiable - Min 5 years'
rapport with clients through multiple channels, e.g., calls, web, chat, and video. Take ownership of client other digital banking services. Participate in training programs and ongoing learning to develop knowledge
and professional stock, troubleshooting (but not training), product spotlights and general value adds. Soft communication devices/software (whatsapp, emails, calls, online diary) • Capable of learning and following experience essential. Professional nail experience/training needed Must have own car, valid driver's licence 15-minute voice call with the sales team. Bimonthly AM and PM pre booked internal training does occur and compulsory. (7.30- 8.30Am remote training/ 17.30-18.30 remote training – eg of times, please note they
and professional stock, troubleshooting (but not training), product spotlights and general value adds. Soft communication devices/software (whatsapp, emails, calls, online diary) • Capable of learning and following experience essential. Professional nail experience/training needed Must have own car, valid driver's licence 15-minute voice call with the sales team. Bimonthly AM and PM pre booked internal training does occur and compulsory. (7.30- 8.30Am remote training/ 17.30-18.30 remote training – eg of times, please note they
long term profitability of properties / shopping centres under management through revamps and/or expansions throughout the year as necessary. Assistance to Centre Management teams with space planning and estimating long term profitability of properties / shopping centres under management through revamps and/or expansions throughout the year as necessary. Assistance to Centre Management teams with space planning and estimating
IFAs • Contracting of IFAs (Onboarding) • Product Training for IFAs • Upholding Contractual obligations of performance across teams • Recruitment of Staff (CC Agents, team leaders etc) • Manage motivation and recognition
IFAs • Contracting of IFAs (Onboarding) • Product Training for IFAs • Upholding Contractual obligations of performance across teams • Recruitment of Staff (CC Agents, team leaders etc) • Manage motivation and recognition
3 rd Party Recoveries & Collections Agent We are looking to hire a Third-Party Recoveries & Collections
3 rd Party Recoveries & Collections Agent We are looking to hire a Third-Party Recoveries & Collections