application queries Assist with general product queries Contact customers to provide installation and training N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications received at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard Responsible for the supervision of a quality Contact Centre with regard to attending and resolving voice Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage good relations with both internal and external clients, ● Good proficiency and navigation skills around
ty to work with little supervision
EDUCATION
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will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme training methods and interventions with the Contact Centre Training Manager if the expected performance
Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme training methods and interventions with the Contact Centre Training Manager if the expected performance
Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement.
Duties
passionate individuals to join our vibrant call centre team!
Step into a world of opportunity with Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement.
Duties
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming clients information placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal verbal. Processing of orders. Communication with clients, sales, warehouse and distribution teams. Offer accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit