Customer Training Support Consultant (POS 24081)
Somerset West
R 18 000 month
Requirements:
Johannesburg is looking to fill the role of Head of Training. The successful candidate will have an MBA. Responsibilities plan for the training academy Ensure training content is relevant Manager delivery of training programs Implement evaluating training effectiveness Maintain strong communication with all stakeholders Manage training budget
evaluate the strategic plan for the training academy
English
relevant factory / factories
Location: Johannesburg Metro, Johannesburg Description:
As a Training Facilitator, your primary responsibility will be to facilitate training sessions for be expected to deliver engaging and informative training programmes to enhance the skills and knowledge Duties:
Conduct training needs assessments to identify skill gaps and develop targeted programs Design and develop develop engaging training curriculum, incorporating various instruction methods (e.g. presentations, simulations simulations, role-playing) Deliver training sessions in a clear, concise, and interactive manner. Facilitate trainee questions Evaluate the effectiveness of training programs and gather feedback for continuous improvement stakeholders to identify training requirements and program objectives Schedule and manage training logistics, including
· General Admin on occasion Please Quote: A D MIN/PA/CT The post Admin : PA General Admin duties appeared
with financial goals and targets Operating Model: Provide comprehensive and accurate feedback to clients of network Provider queries from various stakeholders (which include other Service Provider Networks (SPN) non-adherence letters Engagements with non-adherent providers who have been flagged on a quarterly basis Ability escalations and resolution within TAT Provide product education and training on Scheme rules Represent the Scheme contractual terms and conditions Understanding of provider profiling tool – Risk Equalisation Profiling Indicator
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