Qualifications
Duties and responsibilities:
They are currently seeking a Customer Service Agent to join their dynamic team in Blackheath, Capet Town
Overview:
As a Customer Service Agent, you will be responsible for interacting with customers to provide
inquiries about products and services and to handle and resolve any customer complaints. The ideal candidate
candidate will have excellent communication skills, a customer-centric mindset, and the ability to multitask
Responsibilities
Key Responsibilities:
- Responding to customer inquiries via phone, email, and chat in a timely
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problems and provide information related to product/services Please note that this role is for an international mandatory Fraud Detection Servicing customers by answering product and service questions and advising about products and services Resolving product and service problems Reviewing and making changes on customers' account outbound calls Adhering to compliance policy Customer Service Oriented Matric Fluent English Must live within accomodate for international hours 1 year Customer Service experience (desired but not mandatory) Fraud
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to effective and efficient admin operation. Update customer account/details with necessary information when of our products, services, and policies to supply accurate information to customers. Contributes to working team effort to maintain high levels of service. Record customer interactions and follow up on pending
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household cleaning solutions. They are looking for a Customer Sales Representative to join their dynamic team quirements:
- 1 to 2 years customer service experience
- Valid drivers License
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