customer service or payroll support and have call centre or finance industry experience. Knowledge of
Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
and the Director. The role will work mostly on the ABSA Book of business doing Individual and Corporate
and the Director. The role will work mostly on the ABSA Book of business doing Individual and Corporate
Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
within area of responsibility taking into account the Absa standards. Ensure that processes and procedures provided to changes are reflected on appropriate Absa supporting and training documentation. Accountability:
within area of responsibility taking into account the Absa standards. Ensure that processes and procedures provided to changes are reflected on appropriate Absa supporting and training documentation. Accountability:
coach within a high paces sales and telesales call centre environment
Competencies:
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product and systems knowledge. At least 3-year Call Centre/Customer Service experience At least 1 year Tracker