timelines agreed with the delivery team. Report and manage the resolution of issues timeously to avoid unplanned systematic breakdown of the business needs into manageable feature(s), stories and epics that can be delivered pipelines. Log defects using the pre-defined defect management process and tool, and ensure the relevant information Understand and manage own time based on expected timelines articulated by the line-management and project
accordance with Disciplinary Actions.
Daily Briefing and D customers – Ops Rooms.
Process compliance. Collaborating with Dealer Management and Aftersales Field Force in order to identify dealers with respect to Group Service targets. Managing the dealer network's conformity to single incident ensure targeted technical capability is in place. Managing the speedy resolution of escalated customer concerns Engineering Field or Diploma/Degree in Operations Management with a Motor Mechanic Trade Certificate and a of the Consumer Protection Act (CPA). Ability to manage and formulate new dealer strategies. Effective
Struts framework and Servlets. Proficiency in managing web servers like Tomcat, configured as a service and Persistence: Deep understanding of database management and persistence frameworks, with proficiency preferably with DUO Security and Universal Prompt and managing phone app integrations Development Environment: with all software development activities being managed through systems like JIRA or GitHub repositories technical solutions to meet requirements Data Management: Handling data, including querying, imports,
Assurance principles and standards in order to manage the Product risk and inter-dependencies during
Assurance principles and standards in order to manage the Product risk and inter-dependencies during Facilitate the daily stand-up where necessary and manage the issues raised by the Software Quality Test highlight any mitigating factors. Ensure the defect management process is adhered to by the Software Quality Understand and manage own demand based on expected timelines articulated by the line-management and project
DevOps 9. Automation Testing 10. IT Project Management 11. Finance, Risk & Compliance 12. Engineering satisfaction and service delivery Knowledge Management · Ensure that adequate knowledge regarding specialisation projects, when required. · Conform to project management disciplines when participating in projects. · Administration of DataStage 8.2 and above. Certified Data Management Professional (CDMP). · Credibility: Lead with and application of relevant legislation · Task Management. · Data modelling and evaluation. · Computer
DevOps 9. Automation Testing 10. IT Project Management 11. Finance, Risk & Compliance 12. Engineering satisfaction and service delivery Knowledge Management · Ensure that adequate knowledge regarding specialisation projects, when required. · Conform to project management disciplines when participating in projects. · Administration of DataStage 8.2 and above. Certified Data Management Professional (CDMP). · Credibility: Lead with and application of relevant legislation · Task Management. · Data modelling and evaluation. · Computer
of future-dated deliveries. Assist with stock management of reserved stock. Share backorder info with reserve locations once completed. Assist with the management of upfront payment customers' orders. Check warehouse invoiced but not yet paid within 5 working days, to management. Follow up with clients regarding the collection exceeds 5% of invoice value and report these to management monthly. Identify customers whose order value below R3500 for delivery & report these to management monthly. Prepare sales quotes as & when needed
of future-dated deliveries. Assist with stock management of reserved stock. Share backorder info with reserve locations once completed. Assist with the management of upfront payment customers' orders. Check warehouse invoiced but not yet paid within 5 working days, to management. Follow up with clients regarding the collection exceeds 5% of invoice value and report these to management monthly. Identify customers whose order value below R3500 for delivery & report these to management monthly. Prepare sales quotes as & when needed