Papers experience (nonnegotiable) Own laptop with Windows 10/11 Own transport (nonnegotiable as travel to
Database Management Systems (DBMS) such as SQL Server or Oracle.
high-quality and efficient service levels for clients and agents; and to assist the GM in managing the in-house Africa
Experience dealing with international clients and agents
Duties include:
First response
training and coaching to call center team leaders and agents. Track and manage performance to ensure achievement environment, leading and motivating team leaders and agents. Conduct market research to identify new opportunities
training and coaching to call center team leaders and agents. Track and manage performance to ensure achievement environment, leading and motivating team leaders and agents. Conduct market research to identify new opportunities
Reference: CTI003688-WDA-1 Attention, Agents of the Cyber Shield Our client is looking for the position secure S.H.I.E.L.D. digital territory A seasoned agent who's been in the trenches.as a Senior Network Engineer
training and coaching to call center team leaders and agents.
high-quality and efficient service levels for clients and agents; and to assist the GM in managing the in-house Experience dealing with international clients and agents Duties include: First response on all new inquiries
the following would be an advantage:
excellence when interacting with clients, sales agents, and colleagues over the phone. Update the underwriting with decisions made and inform the relevant sales agent accordingly. Ensure all daily underwriting administrative management. Identify additional training needs for sales agents related to the Asset Life credit protection product