the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and financial management, focus on core dispensary and clinic targets, management of expenses and proactively To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering integration between the store operation, pharmacy and clinic teams. To drive a high performing business culture
updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will re
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5 years management experience in a Call Centre environment
MAJOR RESPONSIBILITIES AND KEY
KPI/target is not met and address immediately (involve Training, QA’s, Manager, and relevant stakeholders, if
communication.
Ensure pro-active scheduling of training activities.
Conduct crucial conversations
up and compliance purposes.
Call Centre Performance Management & Reporting
Knowledge of Call Centre Management systems.
ATTRIBUTES:
Call Centre Agent required to effectively assist client with enquiries and deliver a satisfactory service administration functions Matric At least 2 years in call centre operator role Strong communication skills Must and Afrikaans Solid Negotiations The post Call Centre Agent appeared first on freerecruit.co.za .
and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance follow-ups d) Technical Proficiency Utilize call centre software, insurance software and customer relationship Contribute to the overall efficiency of the call centre operations j) Team Collaboration Work collaboratively other departments. Participate in team meetings, training sessions, and continuous improvement initiatives feedback to improve service quality. Participate in training programs to enhance skills and knowledge. Continuously
techniques will be taught to you during your two-week training course. Qualification Matric / Higher Tertiary Proficient User in English and Afrikaans Training: We offer fully paid training to all sales consultants, ensuring ethically. Training Period Remuneration: R200 per day (payable upon completion of the training program.
Telesales Consultant with RE5 (POS24157)
Salary + Commission + attendance bonus
Fourways
Requirements:
& Training Coordinator to join their team Minimum Education: Nursing Qualification (Nursing Diploma Diploma as a registered nurse) Minimum Experience: 3 to 5 years (previous pre-authorisation, case management Responsible for the training of all new staff recruits in the areas of clinical assessing/auditing, pre-authorisation detailed training feedback post probation Responsible for identifying and meeting training needs of existing enhancements throughout the department Review and update training manuals, guidelines, standard operating procedures
implement comprehensive training programs; Design training curriculum; Evaluate training program effectiveness metrics; Modify and update training programs; Oversee a team of trainers or training coordinators; Bachelor's equivalent; Proven experience as a Training Manager; Strong understanding of training methods;