This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for
N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa
Direct Sales Representatives
Are you looking for a new and exciting opportunity in 2024?
Are you looking to work within a motivated and award-winning team?
Are you trying to break into a progressive career in the Sales industry?
If you have
Responsibilities and duties will include:
Promote the companys products/services addressing or predicting clients objectives
Prepare sales contracts ensuring adherence to law-established rules and guidelines
Develop goals for the development team and business growth and ensure t
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Our company is looking for Young, energetic matriculates who are looking into kick starting a career
Reference: CAW005723-LH2-1 Call Centre Agent - Client Service in Automotive Industry Fastest growing Service Call Centre Consultant. The position will be based in Roodepoort, West Rand Requirements: Call Centre to work between 08h00 and 17h00 Duties: Outbound calls Effectively supports customers Maintains high service